Refund and Return Policy
7-day full refund after delivery
You may request a full refund for any reason within 7 calendar days after the digital product is delivered to the email address used at checkout.
The product does not need to be unused or unactivated to qualify during this 7-day refund window.
How to request a refund
Contact our customer support team using the email below.
Add your order number, checkout email, and a short description of your request.
Once confirmed, we process the full refund within 1 business day to the original payment method whenever possible.
Return method and fees
No physical returnNo return shipment is required for digitally delivered products.
No hidden feesWe do not charge return shipping, refund processing, or restocking fees.
Company and contact information
Company: WORTH NETWORK TECHNOLOGY CO., LIMITED
Storefront: Soft Offer
Email: support@soft-offer.com
Phone / WhatsApp: +1 (818) 675-1677
Address: 22 Donellan Road, Scarsdale, New York 10583, United States
Contact: Soft Offer Customer Support Team
Opening Hours: Monday to Friday, 9am to 6pm, except holidays.